Terms and Conditions
Terms & Conditions
Welcome to Orchid Mountain.
These Terms & Conditions govern your use of our website (www.orchidmountain.in) and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by the terms outlined below.
Use of Website
By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
You agree not to misuse this website, attempt to interfere with its functionality, or use it for any unlawful purpose.
Products & Availability
All products are subject to availability.
We make every effort to display our products as accurately as possible. However, slight variations in color, print, and texture may occur due to natural dyes, hand block printing techniques, and screen differences.
These variations are not defects but a reflection of the handcrafted nature of our garments.
Pricing
All prices listed on the website are in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change pricing at any time without prior notice.
Orders & Payments
All orders are subject to acceptance and availability.
Once an order is placed, you will receive a confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.
We accept payments via credit cards, debit cards, UPI, and net banking. All payments must be completed before orders are processed.
Shipping & Delivery
We aim to dispatch all orders within a reasonable timeframe.
Delivery timelines may vary depending on your location and external factors. Orchid Mountain is not responsible for delays caused by courier partners or unforeseen circumstances.
Returns & Exchanges
We offer exchanges on select products, subject to our return and exchange policy.
Products must be returned unused, unworn, and in their original condition with all tags intact.
We reserve the right to refuse returns or exchanges that do not meet these criteria.
Intellectual Property
All content on this website — including images, designs, text, graphics, and branding — is the property of Orchid Mountain.
Any unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
Orchid Mountain shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
We respect your privacy and do not share your data with third parties except where necessary to process and fulfill your order.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of any changes.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: gopikanani9@gmail.com
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.